FAQs
Our Wholesale FAQ has answers to some of the most common questions. Something not covered? Just drop us a line at support@peettt.com and we’ll get it taken care of ASAP!
What are delivery times?
Delivery time= processing time(1-3 working days) + shipping time(2-5 working days)
What are shipping costs?
Shipping chargers are calculated by weight and zone and this is done automatically by our system at the time of order placement.
1.Select Proceed to Checkout.
2.Select or add your shipping address.
3.The total shipping cost will be listed under Order Detail.
1.Select Proceed to Checkout.
2.Select or add your shipping address.
3.The total shipping cost will be listed under Order Detail.
What payment methods can i use?
PayPal, Visa, MasterCard, Discover Network, American Express etc.
Is there a Credit Card, PAYPAL fees or other hide fees?
No. All order only have items price and shipping cost, no paypal fees, no hide fees, no transaction tax.
Can I ship my order to a P.O. Box?
No, we do not ship to any post office boxes. Orders placed that are valued at $100.00 or more require a signature upon delivery.
What service will you use to ship my goods?
DHL Express & FedEx IP
Can I pay my order over the phone?
No
Where do you ship from?
China
How can I cancel my order?
Please contact customer service (support@peettt.com) as soon as possible. Please be aware that once your order has shipped, the order cannot be canceled.
What if my product is damaged or defective upon receiving it?
If your item arrives defective, please contact one of our friendly Customer Service Representatives immediately in order to obtain further instructions.
What is the minimum order quantity(MOQ)?
Most of the products have 2-5 PCS.
Still have questions? Please Contact Us.
Our Email: support@peettt.com
Call Us: +86 153 0595 9792
Our Address: 3F Wanda Plaza, Fengze, Quanzhou, 362000, China.
Call Us: +86 153 0595 9792
Our Address: 3F Wanda Plaza, Fengze, Quanzhou, 362000, China.
